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Sherry McCoy
2020-05-16 01:23:37

I was worried after reading reviews

I was worried after reading reviews, because I had already bought the computer. Lots complained about shipping being late and issues with the computer. My computer was scheduled to be delivered from 12th to the 15th of May. I got it on the 12th. Computer works great. Runs fast. The only thing is I believe it has used things in it bc it had a name at start up already. Although I try to change the name my computer still refers to me as Adam Do. As long as it works I'm fine with that, but it was suppose to be brand new.

Terri Rose Caplan
2020-05-16 00:05:49

Excellent Customer Service

Excellent Customer Service. I reached out to Dell via Chat and the person I chatted with was able to tell me the exact cable I needed from my new computer to my existing monitor. It arrived 5 DAYS EARLY and works perfectly. I would hightly recommend Dell.

Susan Creggy
2020-05-15 23:20:38

Bought a dell inspion 3671 desktop said…

Bought a dell inspion 3671 desktop said it be delivered on 11th May and it came on the 6th! had a problem activating office home and student so contacted tech support though it took a total of 35 mins from start of call, remote assistance solved the problem, i can't say anything bad.

Joar Heimonen
2020-05-15 11:24:48

They shipped me a new battery free of…

They shipped me a new battery free of charge with UPS express saver.This is the best customer support i have ever experienced

2020-05-08 06:54:32

Quality of laptops themselves still superb.

I don't know about their customer service, but the quality of their laptops have been absolutely top notch. Much better than Lenovo! They can take a beating, keyboard functions well, and easy to clean. Until something breaks down, I'm not going to have to experience their warranty or customer service just yet..

2020-05-02 12:11:57

I purchased the Dell 24 Monitor…

I purchased the Dell 24 Monitor SE2419HR on Dell UK website to connect my Dell laptop to, as I had to start working from home due to the global pandemic. Being used to Dell in the office, I was absolutely positive about what to pick to have at home. Unfortunately, it took a long time to arrive - it was shipped, returned to sender, held, and finally shipped again to me. Customer care agents were very apologetic and did their best to reassure me I'd get my monitor. I was far from impressed and with a headache after working for days on my laptop. Just when it was becoming painful to my eyes I received my monitor... Surprisingly, the box was in perfect condition after so many travels, and the monitor is just as fantastic as I expected and as described on the website. It was worth the wait, the monitor has undoubtedly improved my working from home experience. I wish I had received it way earlier, but I'll give Dell the benefit of doubt, given the circumstances.

Zinidia PvP
2020-05-02 02:01:24

I purchased a dell server last year and…

I purchased a dell server last year and love it, their servers are definitely overpriced but their iDRAC is great, their support is great, and they definitely dominate the prebuilt rackmount server market.

Roy Styles
2020-05-01 22:22:08

I bought the XPS 13" 9300

I bought the XPS 13" 9300, arrived early and works perfect, I talked to a sales rep when I was deciding on the XPS and the new Apple Air, the rep brought the cost down by $210.00 and set me up for a no-interest loan for 12 months.

Nancy Moore
2020-04-26 12:02:34

Check the cable connections before you buy!!!!!!

I bought a laptop in Dec. Love it. Easy to set up. Came faster than they stated.Bought a monitor in April and the cables that came with it won't fit my laptop. Also bought a set of cables as I didn't know they furnished them. They also don't fit. I've had an awful time finding what I think I need. I cannot find a place to review the monitor directly on the site!!

2020-04-19 18:38:01

I'm using DELL Inspiron 11 3+ years

I'm using DELL Inspiron 11 3+ years and it's still working great.

2020-04-03 09:43:06

it's my second laptop of this brand and…

it's my second laptop of this brand and it's great

2020-03-09 18:09:15

good rating

you stink at loading but you are the greatist compiny EVER.

Mo Best
2020-02-29 22:42:11

I’m using some old model (Latitude…

I’m using some old model (Latitude E6430s) for my work and it’s very reliable and strong.

Monique Fischer
2020-02-23 00:04:45

fitbit charge 3, bad service

fitbit charge 3 : Nice tracker, bad service.This tracker is very nice and fits all my needs without being too bulky like others that offer the same options. However, dell service was lacking. I purchased this on the Feb 2nd, I went back to the website looking for a tracker for my sister's birthday, I pulled my fitbit 3 up to compare with the smaller fitbit and found the price had dropped by $50 on Feb 6th. Their price match guarantee stated this would be no problem "stress free/ no worries." I started a chat with customer service. They informed me a price match would have to be done over the phone, no problem, but with my work schedule I wasn't able to call immediately. I asked the chat rep if taking a screen shot would confirm pricing when i was able to call back (within the 30 day time frame) he said to take the snapshot. I was able to call back on 2/17. I was told they no longer offer this item and wouldn't price match. I quoted their price match guarantee "refund of difference if price changed within 30 days of purchase" and it didn't seem to matter. I also sent the screen shots of the price on their website with a timestamp. Also didn't matter... After 30 minutes of back and forth I was told they would call me back after more research was complete. Later a $25 credit was offered. I appreciate any refund but definitely think they need to reword their policy. It's misleading and false advertisement.

2020-02-15 03:34:36

Prices good

Prices good. Quality great. Service okay. Would buy again.

4.7 / 245 Votes Subscribe Newsletter

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