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2020-04-04 16:09:56

I just rented a car hertz car rental in…

I just rented a car hertz car rental in stone park il. The people working here was wonderful.they went out of their way to take care of me and my husband especially Matthew we were having a really bad day and I can say they made our day better. Thank yall so very much if i am ever up there again and need a car this will b the only place i go. Again thank yall so very much.

moses abe
2020-04-03 15:16:38

I had an amazing experience with hertz…

I had an amazing experience with hertz I will definitely be getting my next rental their thanks for the amazing experience.

2020-03-18 11:33:45

Hertz Customer service phone number +1--8--5--5--4--8--5--O-4--0-7,,

. When checking out the person asked if I wanted XM radio and I stated no. During the 2 days of driving I did pop over to XM and neither time did it work. But when I returned the car I ran to the airport to catch my flight to then find out that I had been billed for this and they refused to credit this charge because I never reported that something that I did not request didn’t work.

2020-03-16 10:41:05

Hertz customer service helpline number is +1 8'5,5 4'8.5 0.4'0,7

We thought it was a fair price since we would also have to pay for gas. We were doing into LAX airport and never had been there before so I called Hertz ahead of time to make sure were able to get to Hertz ontime and at the right location because we were flying in for my brother's wedding and we were in a time crunch and had to be at a rehearsal by noon which was about an hour and 30 minutes away ( we arrived at LAX at 930 but still needed to get the rental car).

Patrice Norman
2020-01-24 12:01:32

If I could have given 10 stars or more…

If I could have given 10 stars or more I would have. There are simply not enough words to express our gratitude to Marlana and her entire team at Hertz (130 W. Prien Lake Road in Lake Charles, Louisiana). I rented a car previously and the service was excellent but, what they did for my son and me was above and beyond and I am moved to tears just thinking about it. They only knew me as a customer but, I fell on hard times and my son and I became homeless. Marlana saw us and her entire team at Hertz put money together to not just get us a hotel room for days but, to get us food and drinks. They made a commitment to our lives not a contribution and it has made a significant difference. They are real people with big hearts who asked for nothing in return. Where do you find the words to express gratitude for this? Thank you, Thank you, thank you! We will never forget this team at Hertz on W. Prien Lake Road.

2020-01-22 07:01:05

Hertz customer helpline +1 8-5-5__4-8-5__0-4-0-7

We finally left the agency after more than two hours waiting (we had a tour booked for the afternoon at 200 km distance which we of course missed!) and had to book another car on our own and on our costs at the airport from Budget (much better service!). We are now fighting since 5 months with Hertz and Autoeurope to try and get back our money and they do not give any helpful replay apart from telling us that our file is on treatment. There were about 5 groups of people with us and it came out that the problem has gone on already since many days.

2020-01-06 21:53:39

Huge variance between locations

Huge variance between location. Cars are usually clean and as President's Circle I can get upgrades but the upgrade system is still a bit of a mystery. I have had multiple times where they run out of cars so they offer me a downgrade. Some locations picking up a car is very fast, other times its takes FOREVER. I do appreciate that they are the last counter open in some smaller cities often times which means I can get my car even if my flight is delayed.

Nancy Nadin
2020-01-01 05:50:22

Thank you Lawrence at Kansas City Airport Hertz!

I would like to thank LAWRENCE at the Kansas City airport (MCI) for helping me out in a desperate situation!! When I returned my rental car I told him I was about to miss my flight if he didn’t hurry. I was very upset. He checked the car in very quickly and THEN he personally drove me to the United ticket counter at the airport! If it weren’t for Lawrence, I would not have been on my flight home! More companies should have great employees like Lawrence and wonderful customer service! Thank you Lawrence at MCI airport, and thank you Hertz!

Yossi Friedman
2019-11-28 19:12:08

I used to have very bad experience with…

I used to have very bad experience with Hertz. But since I met SUGII have very good experience by the Hertz location at 5885 Decarie in Montreal Qc. I would recommend everybody if you want to rent a car in Montreal go to that location. He's the guy. Good, friendly, and quick service..

Paul Garret
2019-11-26 22:56:00

Very good experience on my trip to…

Very good experience on my trip to Mexico. Was the only plus provider I could find and was thankful I did

Pol Reno
2019-11-25 18:15:50

One of the best car service I know

One of the best car service I know, I am not sure why there are so many negative reviews out there for many many reasons possible. How else it really should be done there ? It's totally not my case at all for many many reasos as I've already said.

2019-11-18 17:28:01

Best rental assistance

Ms. Margaret is the best rental assistance I ever been to, got the best service and attitude! Go rent from hertz in Lafayette, la airport

Josh Sellers
2019-11-02 22:58:05

I had a great experience with this…

I had a great experience with this company the staff was friendly and understanding. I am actually glad when the staff gets hard on renters who are messy and dirty when renting a car its sad how disgusting people r and how nasty they bring back the cars they should be held accountable for it.

Clarice Simmons
2019-10-29 00:12:17

Great customer service!

I had a panic attack after leaving some important medical records in my rental just now at Hertz at the Denver airport - i board in 1 hour so rushed back to see if I could retrieve them. The car had already been rented but thanks to Hertz employees - Austin Vickie and Aman, I got them back safely and am now on a bus back to the terminal! Cant thanks you enough Hertz team members - great service!

Saïd Sadok
2019-10-25 13:38:08

Great service and help.

Great service and help.Nabiha from Hertz luxembourg was so helpful and has made sure all was arranged despite a challenging start and pressure added by a third party.

3.2 / 380 Votes Subscribe Newsletter

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