Home All Stores Lord & Taylor

Lord & Taylor Coupons & Coupon Codes January 2021

> > go to

Lord & Taylor Coupons & Special Offers - 80% Discount

Are you on the hunt for the latest and valid Lord & Taylor Coupon Codes? 50 Lord & Taylor Coupons and deals are available now at Our editors try their best to provide you with valid and savvy Lord & Taylor Promo Codes this January. You can get many products at reduced prices at Lord & Taylor with our best Lord & Taylor Coupons and Deals. Most of our Coupon Codes are tested and verified by our editors, be sure to check all of our Lord & Taylor Discount Codes so that you can get the biggest Promos for your order when you check out at Lord & Taylor.

  • All
  • promo codes
  • deals
  • Free Shipping

Jane Jaffrey
2020-03-27 18:31:25

Don't get angry...give people a chance to make it right

I had a SMALL problem (considering the world's woes) that needed executive attention. I can not tell you how positive the result was.I can honestly say that Lord And Taylor is my new bestest store.

Stephie Leigh
2020-03-09 15:34:19

I felt I should write a review because…

I felt I should write a review because I didn't have any issue at all ordering from Lord & Taylor, however, I didn't have to return anything. I lost my favourite hat by the brand Rella and could only find similar ones by the same brand in this shop, in America, when I am in the UK. So I bought 3 to keep a back up. Everything came quickly - I was updated of any changes in shipment and could follow it online. I haven't given 5 stars because I noticed the site did take extra money from my credit card, although I did get the money back. Thanks

Anna Absolonová
2020-03-03 05:02:34

Suprisingly good

Because of many review here I was really nervous after making an order at L&T, but (surprisingly) everything went well. I received my order even one day before it was listed and the clothes is exactly How it looked like in the picture, maybe even better.

2020-02-28 22:20:42

My Lord and Taylor Experience 2020

2/28/2020This was my first experience with Lord and Taylor. After ordering I was scouring the internet for reviews (which I should have done before ordering. ) But to my surprise, L& T fulfilled my order fast, with no mistakes and it was an excellent shopping experience. Maybe I am one exception or maybe this company has read some reviews and is trying to do a good job. Either way, I am a very satisfied customer!

Soraya Svoronos
2020-01-14 20:26:42

Great Associates

I felt with Associate 190406 Emma twice and each time she was extraordinary. Her knowledge kindness and professionalism showed she is the best in store I highly recommend her and hope the store show her appreciation and rewards that she well deserves. I give her 10 in her performance and customer satisfaction

Kay Granger
2020-01-10 03:20:35

Very good stuff and not the…

Very good stuff and not the expensesive. But there are nice items

2019-12-28 13:03:26

3 orders, no issues

I placed 3 separate orders on Black Friday. The deals were amazing. I received them within a week (great!) and tried them on, deciding to return 1-2 items from each package. After reading reviews here, I was nervous about returning but decided to anyway. I tracked each fedex return through fedex, and received an email from L&T a few days after fedex delivered each box, saying my return was accepted. I then had a refund on my credit 24 hours later, for each of the 3 packages returned. So I easily got the returns done, within 2 weeks of placing my order! I may be just lucky, but it was 3 separate packages and all deliveries and returns worked flawlessly.

McKenzie Holley
2019-12-18 21:25:26


Back story - My mom sent me a Michael Kors purse she wanted for Christmas. This purse wasn't available ANYWHERE besides Lord & Taylor. Not even the Michael Kors website. But it was what she wanted so I made the purchase. I had never heard of Lord & Taylor, so about 48 hours after purchasing, I worried that maybe the website wasn't real or that something might go wrong. So I googled reviews and it led me to this page. I PANICKED. After reading all of these negative reviews, I was confident my order was never showing. Side note - At the time of purchase the delivery date was a little too close to Christmas for me so I paid the $24.99 for upgraded 2-day shipping. My expected delivery date was 12/12 (just two days after my purchase date). When 12/12 came around, I still hadn't even received a shipping confirmation notice. I called their customer service, which asked for almost every single detail of my order, which was something in all my online shopping that I'd never experienced. Regardless, the rep was helpful but said I would have shipping confirmation in my email on Friday 12/13. My package and label was already created and was waiting for FedEx to pickup. I asked if she could just verbally provide the tracking info to which she said I would receive in email tomorrow. I accepted and waited for my email. Friday came, no email. Saturday, sure enough, I GOT THE TRACKING INFO. It was delivered FedEx on Monday 12/16. Their customer service was mostly helpful, I did not get hung up on, I never got told there was any issues with my item being in stock. My 4 stars is because of the false estimated shipping/delivery date. It should more accurately reflect the time needed for holiday orders. Other than that, based on my experience, I would order from them again!

2019-12-03 12:14:27

Customer Service

Customer Service I was so touch by one of the Employee ( Sue )in Crossgates mall.I lost my Husband 8 months ago. We shop at the store. the customer service I receive from sue was Excellent. so Professional, so carrying , I can't say enough about her.they should have more employee like her.

2019-11-08 19:31:04

This is going to sound insane

This is going to sound insane, but everything worked out. I read all the reviews after I purchased, was terrified, so I disputed a claim with my bank (told them the site was fraudulent and to cancel the charge), after the two day shipping my item shows up, I carefully opened the box, nicely folded, in a protective shell, was my Tommy jacket. My biggest fear wasn't that it wouldn't be my size, but would the jacket be real. It still has the Macy's tag on it. The jacket fits perfectly. To be honest, I wouldn't spend a lot of money on this site, just in case. It sounds like the customer service is horrible. My advice, if you see something you really like, take the risk. Your banking company will understand after seeing the reviews and credibility this company has, they will most likely cancel the charge.

2019-10-22 01:29:23

The only reason I am writing this…

The only reason I am writing this review is to compliment, Jennifer Cutler, a manager in the Huntington Lord and Taylor. She and her General Manager, Richard Wilson were the only ones who could help me locate a men's shirt after having the worst experience at the Manhasset store. Three sales associates tried to input information to order the shirt and with no success. I then tried to order the shirt on line myself and was told that the Friends and Family 30% savings did not apply on line!!! Ridiculous! Both Jennifer and Richard not only located the shirt in their store, but saved me the trip and is sending it to my home. They reminded me of what the service used to be like at Lord and Taylor; that is, professional, knowledgeable, and courteous. Unfortunately, as a very long time customer and card holder, I may be thinking twice before shopping L & T in the future.

Donna Serpico
2019-08-12 22:30:56

I shopped today at your Garden City…Ronica

I shopped today at your Garden City store . I am writing to commend “Ronica”, who assisted me with your Ahava products and pantyhose selection. She was professional and courteous . Huzza to Ronica for being a role model for all Lord and Taylor employees. Donna Jennings Serpico

2019-06-17 02:50:39

Great Customer Service - Wayne, NJ

With this letter I would hereby like to compliment two of your employees, Asliha and Lelam Sales Assoc. & Manager Wayne, NJ store for the excellent service they both provided to me last week 6/8/19 @ 1:39 pm. This type of professionalism and commitment to the highest level of customer’s satisfaction has to be acknowledged. Having in mind such a pleasant experience with your colleague it would be my pleasure to continue doing business with your company. I would give them 100% outstanding customer service,Sincerely,Debora

Shirley McKeen
2019-04-26 20:29:45

Always regarded Lord and Taylor as a…

Always regarded Lord and Taylor as a upscale store. That said. I recently purchased a dress online . The dress came in a brown box. Rolled up in plastic bag. Am not impressed with the shipping! Will never order from them again.

Katrin Barbey
2019-03-11 20:23:39

katherine, returns dept, Columbia Maryland store March 10, 2019

I ordered four separate pieces to try on for my sons rehearsal dinnner and wedding. I had done the same from two or three other department stores as well as Amazon. The Lord and Taylor pieces were beautiful, but did not make the final cut. There was no return label with my order so I went online to start the return process. I was shocked to see so many people had less than acceptable experiences, so I packed my return the way it came and waited for the wedding, since it would be in Baltimore and the Lord and Taylor in Columbia Maryland would be the most convenient since I would be in that area. There are no L&T close to me. My return experience couldn’t have been easier, due to Katherine. Her pleasant attitude and upbeat efficiency was just what I needed. Any L&T business I do from now on will be at that specific store now that i’ll be making regular trips to the area. Thanks, Katherine!

Shopping Tips for Lord & Taylor

  • Welcome yourself on Lord & Taylor with 15% off discount on all fragrance and beauty products. Avail this discount on everything you shop.
  • Apply for the Lord & Taylor credit card to enjoy benefits and savings on purchases.
  • Purchasing beauty products and fragrances of over $49 can offer you a free shipping. Moreover, any other product purchase for more than $99 offers you free shipping.
  • You can receive a full refund on the returned merchandise within 90 days from the date of purchase. You need to make sure that the merchandise is the same condition as it was received by you. Faulty or defected merchandise return may not be refunded.
  • The 'sale' section on offers you every product that is on sale or on clearance. Find your favorite product to get it at the best prices available and save big on your purchase.
3.2 / 45 Votes

Lord & Taylor Subscribe Newsletter

Get access to the latest coupons and promotions.